Frequently Asked Questions

Frequently Asked Questions

General

What is Hubo One?

How does Hubo One work?

Who is Hubo One for?

Using Hubo One

Using Hubo One

How do I sign up for Hubo One?

How often can I consult with healthcare professionals and get bloodwork done?

What happens if I miss a consultation or bloodwork appointment?

How do I log my food, track my mood, and monitor my health?

What if I need urgent medical help?

How do I get started?

Plans & Pricing

Plans & Pricing

What plans does Hubo One offer?

How much do the plans cost?

What services are included in each plan?

Can I upgrade from the 6-month plan to the 12-month plan?

Is there a free trial or demo?

Medical Services

Medical Services

How often will I get blood tests?

Do I need health insurance to use Hubo One?

Data & Privacy

Data & Privacy

How are my health insights generated?

What if I move to a different city? Will my services continue?

Do I need a wearable device to use Hubo One?

Does Hubo One require permission to access my wearable or phone sensors?

Can I share my health data with family members or caregivers?

Is my health data secure?

Account & Security

Account & Security

What if I no longer want to use Hubo One?

How can I get support if I have any issues?

Is my data secure with Hubo One?